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Frequently asked questions
Our bouquets are delivered in one of our beautiful (and eco-friendly) gift boxes – inside there is a water bubble that keeps your blooms hydrated until they are ready to be beautifully displayed in a vase.
After you choose the kind of bouquet you would like, you’ll see a message requests, that’s where you can pop in suggestions for your floral gift. We can’t guarantee we'll be able to meet every request, but we'll try our best to accommodate your requests.
When placing your order some of our bouquets give you the option to choose the colour palette, i.e brights, neutrals, pastels, or you can let the florist decide.
You can also call us on 01305 834 834 to discuss your floral requests.
We offer a range of finishing touches gifts to add a little extra to your order. We have a range of fine chocolates, teddy bears, cards and balloons that complement our floral ranges. A glass vase can also be purchased with your floral gift. This will ensure your recipient can display their flowers as soon as they are received.
Ordering:
Placing an order could not be easier. Browse our web-site, and click on any items that you wish to purchase and add them into the shopping basket. Once you have finished your selection, click on ‘Checkout’ and your Total Cost, including delivery costs, will be confirmed. To process and dispatch your order we will require some further details. You will be able to amend your order up to the point that you press ‘Submit’.
We accept credit and debit card payment in a variety of options powered by WorldPay. All payments are encrypted in the software, so you can trust that your details are safe when ordering with Pogles Wood Florist.
Availability:
We reserve the right to alter details or designs of products illustrated without notice. We will inform you as soon as possible if the goods you have ordered are not available or in stock. It is therefore essential that we have either your telephone number or email address so that we can contact you.